The Xsolla Web Shop used at this web shop is an authorized PSO2NGS retailer.

Please see Xsolla’s support site for more information on products purchased at this web shop.

・The AC sold here is an in-game currency exclusively for use in Phantasy Star Online 2 New Genesis. It cannot be used for the Japanese version of the game or any other service.

・AC purchased at this Web Store cannot be used with the PlayStation® 4 version of the game.

・Phantasy Star Online 2 New Genesis is required to make use of this content. Please update the game to the latest version before use.

・The AC sold here can be used to purchase items or AC Scratch Tickets at the AC Shop in Phantasy Star Online 2 New Genesis.

・For products with a discount rate, the discount rate may vary from the rate shown, depending on the currency used.

1. Use the Player ID you use when playing PSO2NGS to log in to this Web Store.

2. Select the products you wish to purchase.

3. Select the method of payment you would like to use.

4. Enter the information needed for your selected method of payment and complete the purchase.

5. When you log in to the game, the items you have purchased will be available in your account.

1. Log in to the game on the platform you use to play.

2. Open the Main Menu and select Personal.

3. Open Character Info and place the cursor on Stat Information.

4. Your 8-digit Player ID will be displayed in the Basic Information window that appears.

You must log in to the game for in-game currency that you have purchased or received at this web store to be reflected.

If you have logged in to the game and your items are still not reflected, please inquire at the site shown.

▼Game-related Inquiries

https://pso2.com/players/support/

▼Payment-related Inquiries

https://help.xsolla.com/